CUSTOMER SERVICE
Policy
Policy
Trade name: Cozyroomdirect
Email: support@cozyroomdirect.com
Physical address: Cozyroomdirect, 2666 King Way, Denver CO 80211, US
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DETAILS
| Product Name: | Chandeliers |
| Style: | Modern, Retro, Nordic |
| Lamp Color: | Black |
| Material: | Iron, Acrylic |
| Light Source: | LED |
| Color Temperature: | 3 Step Dimming (3000K/4500K/6000K) |
| 3 Step Dimming Tips: | Three-step dimming means that the color of the light is segmented through the switch. There is no remote control, and the switch is used to control. Three-step dimming cannot adjust lamp brightness. |
| Voltage: | 110V |
| Applicable Space: | 107sq ft - 215sq ft |
| Applicable Scene: | Dining Room, Living Room, Other |


WEIGHTS & DIMENSIONS
| 23.6'': | |
| Weight: | 11.02lb |
| Diameter: | 23.6'' |
| 31.5'': | |
| Weight: | 13.22lb |
| Diameter: | 31.5'' |
| 39.4'': | |
| Weight: | 17.63lb |
| Diameter: | 39.4'' |
| 47.2'': | |
| Weight: | 26.45lb |
| Diameter: | 47.2'' |
| Hanging Wire (All): | Adjustable |

We offer Free Shipping on all orders.
Orders are typically processed within 10–25 business days before shipment. After processing, delivery usually takes 5–7 business weeks, depending on the destination and local carrier conditions.
Please note that delivery times may vary due to customs processing, holidays, or other logistical factors. Once your order is shipped, a tracking number will be provided so you can monitor the delivery status.
We offer a 30-day return policy.
If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order. Items must be unused, in their original condition, and in the original packaging.
To start a return request, please contact our customer support team. Once the returned item is received and inspected, a refund will be issued to the original payment method.