Shipping policy
Shipping Policy
Thank you for shopping with Cozyroomdirect.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Shipping Time & Delivery
We work with international suppliers and warehouses to offer a wide range of products. Orders are shipped from our partner warehouses, which may be located outside of your country.
Estimated delivery time: 7–14 business days
Delivery times may vary depending on your location, customs processing, and carrier delays.
Shipping Cost
We offer free standard shipping on all orders unless otherwise stated at checkout.
Tracking Information
Once your order has shipped, you will receive a tracking number via email. Please allow a few days for tracking updates to appear.
Delays & Exceptions
While we do our best to ensure timely delivery, unexpected delays may occur due to high demand, customs inspections, or carrier issues. We appreciate your patience and understanding.
If you have any questions about your order, please contact us at support@cozyroomdirect.com.